Frequently Asked Questions (FAQs)
General Questions
1. What is SourceOptima?
SourceOptima is an AI-Based platform that automates the extraction of critical manufacturing data from CAD drawings. It transforms dimensions, tolerances, GD&T, and other specifications into actionable insights to streamline workflows, reduce errors, and improve procurement efficiency.
2. Who is SourceOptima designed for?
SourceOptima is ideal for engineers, procurement teams, and manufacturing professionals. It’s particularly valuable for machine shops, OEMs, and businesses managing complex supply chains or large volumes of technical drawings.
3. How does SourceOptima work?
SourceOptima uses advanced AI models to process CAD files. Simply upload your drawings, and our platform extracts and organizes the data. It even generates complexity scores, aligns with vendor capabilities, and integrates seamlessly with ERP and engineering systems.Features and Capabilities
4. What types of data can SourceOptima extract?
SourceOptima can extract:Dimensions and envelope sizeRaw material specificationsTolerances and GD&T calloutsCritical to Quality (CTQ) requirements
5. What is complexity scoring?
Complexity scoring is a feature that quantifies the manufacturing difficulty of a part based on factors like material properties, precision requirements, and feature types. This helps businesses optimize procurement and vendor selection.
6. Can I process multiple files at once?
Yes! SourceOptima allows bulk file processing. Simply upload a zip file of drawings, and the platform handles them all efficiently, saving you time and effort.
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7. Does SourceOptima integrate with other tools?
Absolutely. SourceOptima integrates seamlessly with ERP systems like SAP and Oracle, as well as engineering tools, to enhance your existing workflows.
8. How secure is my data with SourceOptima?
SourceOptima uses enterprise-grade security, including dedicated instances for enterprise customers, encryption, and compliance with ISO 27001 and SOC II standards. Your data is segregated and never shared across customers or instances.Pricing and Subscriptions
9. What pricing options are available?
We offer three tiers:
Basic: Pay-as-you-go for smaller teams.
Professional: All-inclusive pricing for mid-sized operations.
Enterprise: Custom solutions with dedicated servers, 24/7 support, and advanced security.
Contact us at sales@sourceoptima.com for a detailed quote tailored to your needs.
10. Is there a free trial available?
Yes! We offer demos that completely convert your own drawings to showcase SourceOptima’s capabilities.
Contact us to schedule your personalized demonstration.
Using SourceOptima
11. How long does it take to process files?
Processing time depends on the number of files and their complexity. Most projects are completed in under two hours.
12. How do I get started?
Sign up on our website and upload your CAD files.
For enterprise-level needs, contact us for onboarding assistance and tailored configurations.
13. Can SourceOptima identify design issues?
Yes, our platform highlights potential design or manufacturability issues early, helping you reduce errors and improve production quality.Support and Assistance
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14. What kind of support does SourceOptima offer?
We provide 24/7 support for enterprise customers, along with dedicated account managers. For all customers, our knowledge base and email support ensure you have access to the help you need.
15. Where can I find tutorials or guides?
Visit our Support Center at www.sourceoptima.com/support for detailed guides, FAQs, and tutorials.
16. How can I contact support?
You can reach our support team via email at support@sourceoptima.com or through the contact form on our website.
Additional Questions
17. Can SourceOptima handle drawings from any industry?
Yes, our platform is versatile and supports industries such as manufacturing, robotics, aerospace, automotive, and more.
18. What file formats does SourceOptima support?
SourceOptima supports a wide range of CAD file formats, including hand-drawn. Contact us for a full list of supported file types.
19. Does SourceOptima require any software installation?
No installation is needed! SourceOptima is a cloud-based platform, accessible through your web browser.
20. Can I customize SourceOptima for my business needs?
Yes, SourceOptima is highly customizable. You can tailor dashboards, workflows, and reporting features to fit your unique requirements.